If you are looking for green servers with ‘green’ plans, GreenGeeks for sure has a plan for you. This company has specialized not only in achieving customers’ satisfaction and offering a variety of plans, but also in promoting the idea of ‘every web site on the internet to be hosted by a web hosting company utilizing green energy’. These guys have put real effort into minimizing the harmful effects of the hosting business and have made a step further by investing a lot in wind energy to compensate using the power from the grid. This allows their customer to make the ‘web hosting and power systems greener, not just covering the carbon footprint but covering other’s carbon footprints as well.’
There are certain features from which a customer could benefit such as SiteLock provided which is a utile service for protecting your site, though there is an additional fee for it. The other features which could be very useful especially when moving from another hosting company is transferring the sites for free, with the condition that for the reseller plans this is only available for cPanel/WHM hosting accounts; and the setting of the dns which could also be done from the Greengeeks technical team. If you are not into the technical stuff and do not want to check your control panel very often to make backups, GreenGeeks is providing you with Nightly Backups so that your data can be recovered if needed to.
In case you need your site for commercial use and you want it to be secured with a SSL certificate (https), you should have in mind that the price of the static IP is $30/year and the SSL should be purchased from a third party (though on the site three such companies are suggested).
GreenGeeks is offering three basic plans which can satisfy the needs of every customer. The plans are Web Hosting, Reseller Hosting and VPS Hosting. The shared one offers you the options to have unlimited diskspace and host unlimited domains. The drawback here is that there is only one plan offered but with all the features offered in it, this should not be an issue. With the Reseller plans, the limitation is coming from the number of accounts you can create within a specific plan. Note, if you plan to become a reseller, that any issue your customers have will have to pass through you, since the communication with GreenGeeks is only via your account when it comes to opening a ticket. The VPS plans are offered as managed and you will receive this service as long as you need support regarding the whm/cpanel features and updates since third party applications are not supported and should be managed from the customers themselves. Note that the activation of the plans is happening when the sales department is on shift.
As a summary the plans offered are at a balanced price if you search for a Linux plan to host your sites with, as if you search for Windows, such platform is not supported yet with GreenGeeks. When and whether Windows plans will be added is not stated clearly from the company yet.
This option is allowed with all plans and is something that though is becoming a common feature for all hosting providers, is something that should be paid attention to. The limitation here is coming from the limited number of extensions which could be registered with the company – .com, .org, .biz, .us, .info, .net. Other domains can be hosted, but can not benefit from this free domain option.
Trend-setting Customer Support
When it comes to support, GreenGeeks has used the traditional three layered system of having communication support which deals with the basic issues and going up in the ladder with the Level2 and 3 support which could be reached via their ticket system. We have contacted the LiveChat a few times and the attitude and the answers were at a pretty high and satisfactory level, as well as the response time needed for an answer which is only a few seconds.
The datacenter is located in Chicago, IL
Live Chat: yes
Address: 1158 26th St. #446, Santa Monica, CA. 90403,USA.
Phone Number: 1-877-ECO-SITE – ext 1 (sales department) and ext 3 (support department) Available from 9am EST to Midnight EST Monday through Friday and on Saturday and Sunday from 9am EST until 8pm EST.
Email: Sales: sales@GreenGeeks.com, Support: support@GreenGeeks.com, Billing: billing@GreenGeeks.com, Abuse: abuse@GreenGeeks.com
Why Choose This Company
If you are aiming for a company that cares for the green environment, GreenGeeks might be the right company for you since it positions itself as an eco-friendly web host which aims not only to have satisfied customers, but also to create greater eco-friendly consciousness.
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