Currently iPage is only offering one single linux based hosting plan, suitable for personal or small business applications. If you are looking for windows and/or dedicated hosting iPage is not an option. This can be categorizes as an advantage because of the low cost but there is no opportunity to upgrade the package as your business grows. You will be recommended to migrate all your data to other hosting company in that case.
LiveChat operators are front level agents that can assist you with basic issues only but the ticket response time is 24-48 hours which I consider as too much in case you have more complicated technical problem or your account is suspended due to high usage or overload. Still LiveChat agent assured us that the customer will be noticed before the account blockage. What is good is that iPage has strictly determined parameters of sent emails for example so one can prevent any system abuse.
iPage is not offering any trial period, nor even speed test file but customers can benefit their anytime refund policy. If you are not satisfied with their services you can cancel and receive a full refund if the account is in the 30 days term or the remainder of your current payment term. Unfortunately there is no possibility for monthly payments. The shortest contract term is 1 year but the prices are decent. The best suggestion is to sign up for 24 or 36 months for $4.50/month as the normal charge is $8.95/month.
iPage offers its own customized control panel which actually is user friendly and easy to use but its meager compared with cPanel or Plesk. However there is a Backup and Restore tool via which you can restore any file that you wish within few minutes. File backups are kept for 7 days. This feature is very convenient although additionally paid.
Thus the cPanel and applications are very simple, iPage can be recommended to customers with basic hosting needs who are very limited in understanding web hosting and maintenance. Customer support isn’t too bad, though that might be an area for future improvement.
Burlington, Massachusetts, United States
Live Chat: yes
Address: 70 Blanchard Road, Burlington, Massachusetts 01803, USA
Phone Number: 877-472-4399
Email: [email protected]
Why Choose This Company
You’ll get free account-specific malware and spam scanning, domain verification, and a security badge for your site. You’ll also be able to run a full security scan on your account once per year.
They have worked closely with Google to integrate the “Google Tools for Websites” into your hosting control panel. You’ll have a single point of access for Adwords, your sitemap, site search and more.
iPage offers a wide variety of products, services and applications that will allow you to enhance your online presence and improve productivity.
Submit your review